Privacy Policy

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At Portside, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and online booking services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Includes your name, email address, phone number, billing address, yacht details (e.g., type, brand, size), and payment information (such as credit card details).

• Booking Information: Includes details of your booking requests for yacht maintenance, repair services, inspections, and other related services.

• Usage Data: Includes data collected through the use of cookies and tracking technologies, such as your IP address, browser type, pages visited, and interaction with our website.

• Communication Data: Includes information you provide when you contact us through forms, email, or other communication channels.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide Services: To process your yacht maintenance bookings, manage service appointments, and communicate with you regarding your services.

• To Improve Our Services: To analyze and improve our website, services, and customer experience.

• To Process Payments: To handle transactions securely and process payments for services rendered.

• To Send Marketing Communications: With your consent, we may send you updates, offers, and promotions about our services. You can opt out at any time.

• For Customer Support: To respond to your inquiries, address concerns, and provide assistance.

3. Data Sharing and Disclosure

We will not share or sell your personal information to third parties except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, customer support services, and web hosting providers. These providers are obligated to protect your information.

• Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We employ a variety of security measures to protect your personal information, including encryption, firewalls, and secure payment gateways. However, no data transmission over the internet is completely secure, so we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we update or correct any inaccuracies in your personal information.

• Deletion: Request the deletion of your personal information, subject to certain legal conditions.

• Opt-out: You may opt out of marketing communications at any time by clicking the unsubscribe link in emails or by contacting us directly.

To exercise any of these rights, please contact us at info@portsidemaintenance.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device to improve site functionality, personalize content, and analyze website traffic. You can control cookies through your browser settings, but disabling cookies may limit some website features.

7. Children’s Privacy

Portside’s services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Portside

Viale Costa Smeralda, 51,

07021 Arzachena SS, Italy

Email: info@portsidemaintenance.com

Phone: +39 345 1769798